In several of our previous “20th Anniversary” posts, we’ve mentioned how grateful we are to still be around 21 years after Mitch, Steve and Cyn opened the gates of Hell.
But because we also promised to be transparent, we do have to be honest about our frustrations along the journey. Case in point: literally weeks before Covid closed down the world, we were putting the final touches on a completely revamped catering arm of our business, Hell on Wheels. Many of you loved our box lunches that we delivered to offices and hotels in the downtown area, but almost all of you asked for a streamlined way to order online without having to waste time. So we spent 7 months (along with a boatload of money) to update everything from our food offerings to delivery logistics and especially that easy-breezy way to order everything online.
Then, well, Covid. 18 months later, when we finally reopened, almost everything we had meticulously planned flew right out the window. It was maddening: our POS system had to be overhauled, all of the online ordering had to be reconfigured, menu offerings changed, photos needed to be reshot, pricing had to be re-analyzed, and believe it or not, even our previous catering manager changed careers. 7 months down the tube, 7 months of rebuild, and now….well, soon (!)…a new and improved Hell on Wheels will be launched to take care of your needs both large and small.
We have redesigned Hell on Wheels to cater to your needs post-pandemic, hoping to make your return to the office a little bit easier. With a new menu featuring Hell’s Kitchen favorites and boxed lunches from the Cafeteria, easy online ordering, and disposable warming packages and utensils, we are your one-stop-shop for office lunches and events. We deliver to all of downtown and even have a dedicated sales manager to answer any and all questions and discuss any special accommodations that might be needed. Boy oh boy, we’re tired, but we’re also fired up because our excitement about the new Hell on Wheels overshadows everything. Thinking about delivery, pickup, or set up for a small office party or a large soiree? Stay tuned!
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